CSR Global

IMA's production companies in the global panorama


The companies of the IMA Group involved in the reporting process are located in 8 countries and 3 continents: Germany, France, Switzerland, Spain, UK, USA, India and China.


14 production companies took part in this edition of the Report and they represent a significant proportion of the Group's activities at a global level. 



Governance and economic performances 

In addition to applying the Group's Code of Ethics, some of the companies in Germany, India, China and the USA adopt their own code of conduct or code of ethics. As regards control over sustainability, some companies entrusted the role of Head of Sustainability to a team or a corporate figure, such as the CSR Committee in India or the Operations Manager in North America.


The good economic performances reflected in the operating results at consolidated level are based on the Group's great skill in ensuring end-user satisfaction, which is pursued through constant attention to product quality, a widespread geographical presence and systems of after-sales assistance and listening to customers.


As for purchases, 83.3% of supplies come from the same countries in which companies operate; in other words, giving preference to local suppliers.


Listening to customers is important for all Group companies. In Germany, specific questionnaires are targeted at customers and communication activities take place mainly by e-mail and telephone. A Customer Relationship Management system for listening to customers has been set up in India. In Switzerland, an online questionnaire is sent after each service call. There are special channels for listening also in North America, UK and China.



Human capital

All the companies being considered here invest in their own resources, guaranteeing and protecting the value of their talents. The two categories of workers most represented are office workers, who make up almost half of the workforce, and production workers, who form more than 30% of all employees. The majority of the people employed by these companies are male, in line with the figures for the entire Group.



In line with the business strategy, the majority of contracts (98.3%) are permanent and full-time (97.0%), in order to create stable employment in the communities where IMA operates.


As regards new hires, these account for 10.5%, slightly higher than at the Group's Italian companies, reflecting continued growth in all of the other companies making up the Group. The age ranges most involved in hiring are those below the age of 30 and up to 50. Resignations, on the other hand, come to 8.3%: this means that there is a positive balance between the new employees who joined the company in 2015 (134) and those who left (117).


The high diversity and enhancement of local talent is reflected in the different nationalities working for the Group. The three main macro-groups originate from Europe (46.6%), Asia (36.8%) and North America (16.2%), for a total of 24 countries

There are several initiatives to increase and improve training and professional development of the people working for IMA. Overall, more than 1,200 employees have been involved in corporate training activities and around 33% of them have been trained on human rights issues, for a total of 859 hours.


                                            Corporate training *





No. of hours

No. of participants




Middle managers



Office workers



Production workers







* The figures concern 13 of the 14 companies taken into consideration.


As regards equal opportunities, it has emerged that the ratio between the average salary of women to that of men in the most representative category (office workers) is about 0.7 (data relating to 13 companies out of 14).


Attention to health and safety practices in the workplace is also high in IMA's production companies. In India, all employees receive a medical check-up and they are all provided with training on risk prevention. Germany also has considerable resources set aside for training on health and safety; and internal managers are appointed to ensure that employees comply with safety regulations. In North America, more than 450 hours of training on safety issues are provided every year. In the UK, advice on health and safety issues is delegated to an external entity. There were around 67 accidents in the workplace, for a total of 230 working days lost.


Health and safety 2015*


Number of days worked


Number of working hours


Number of deaths at work


Number of accidents


Total days lost due to accidents


Number of days lost due to occupational diseases



* The figures concern 12 of the 14 companies being analysed.




The IMA Group's companies also promote good relations with the local community, organising outreach activities and supporting local initiatives.

The Group puts people at the centre of its corporate strategy: respect for human rights is a central theme that underlies all internal hierarchical relationships, in full application of the agreements between management and workers’ representatives, and in relations with the outside world.


Environmental Sustainability

In line with the Parent Company’s environmental strategy, IMA's companies have also been involved in reducing their impact on the environment and minimizing consumption in the production process.


The companies in North America, Germany, Switzerland, France, China, India and Spain pay considerable attention to recycling (cardboard, paper, wood and waste oil), both in the offices and in the production facilities.
In India, in particular, the metallic waste produced by the plants is collected, sent to other companies and therefore re-used in their own products.
In total, in the course of 2015, more than half of the waste produced by the IMA Group's foreign companies went for recycling, about 40% for other disposal methods, and 3.3% for re-use.* 

* The graph shows the figures for 10 of the 14 companies included in the questionnaire.


Many Group companies apply systems for the reduction and/or recycling of water. In Germany, for example, a company collects rain water and reuses it for flushing the toilets. In China, in addition to recycling water, the times for watering green areas are kept to a minimum. In India, a waste water treatment system has been installed to recycle water to irrigate the company’s green areas.


Also with regard to energy consumption, the companies being considered here have launched programmes for the management and reduction of their consumption.
In France, a programme to reduce various types of consumption has been implemented, including energy consumption at the company's headquarters. In North America, energy efficient lighting has been installed. In China, lights in the offices have been replaced with energy-saving lamps and solar panels are used to produce hot water. In India, besides installing energy-efficient lighting, the focus has been on reducing the energy consumption of products, developing machines with a design that allows them to use less energy.